Was it purchased directly from Samsung? If your fridge is plumbed into the mains water supply, follow the steps below. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. It does not matter which one you adjust first. If the refrigerator is not level, determine which side is higher, and on that side, rotate the levelling leg to the right and check the level again. To prevent build-ups, dispense ice regularly. Make sure the doors are completely closed. Repeat this on the other side until the refrigerator is as high as it can go. To shorten the amount of time the freezer takes to produce a tray of ice set the freezer temperature display to a lower setting. Note: This TEST/FILL button will be on the ice maker itself. My ice maker on my Samsung Refrigerator was only giving crushed ice and ice shavings. Icemaker Power and Fill Connections. If the above troubleshooting steps did not help, service is required. Refrigerator: Ice maker not making ice. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. The ice-making interval will be reduced from 90 minutes to 55 minutes. If there is ice in the bucket, but it's clumped together, tip the ice out into the sink and then replace the container in the freezer to let the ice maker make a new batch of ice. If the door is not closing properly, check to make sure that nothing is resting against the back wall of the freezer. If you have a water filter in your refrigerator change the filter cartridge. Samsung GE Refrigerator 7 Cube Ice Maker DA97-05422A WR30X10097 Genuine OEM. Common solutions for: My Samsung Refrigerator Ice Maker is not Making Ice 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. When the filter is new, the filter light may be blue, yellow, or green, depending on the model. More Buying Choices $91.00 (6 new offers) Samsung DA97-05239E Ice Bucket Assembly, 10x5x5, White. - If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. Sorry, there is insufficient stock for your cart. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Inlet Valve – When the water inlet valve failed, you will not have water as well.In order to check the inlet valve, you just need Multimeter. I bought my refrigerator 2 days ago. If so, take a look at the link below. To reset the ice maker, make sure that: The water supply is turned ON, and no kinks should be in the lines. Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. 32 hours later no ice has been made. Make sure that the water valve on the refrigerator water supply line is completely open. Are you sure to remove this product? Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Samsung RF266AEWP/XAA. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. 4.6 out of 5 stars 185. So, if your RS25H5111SR/AA-0000 refrigerator ice maker is not working, ice maker not producing ice cubes or ice maker stops making ice, the following info will help you identify the problem. Several problems can interfere with making ice. Unfortunately, Samsung allegedly did not offer to repair and replace the ice makers or fridges and instead left it up to consumers to remedy any problems they experienced. Make sure that the door seal on the edge of the door is attached properly. To remove the front leg cover, remove the screws with a Phillips screwdriver, and then lift it up from the bottom and pull it out. Samsung Refrigerator Model RS275 ice maker not working properly RS275ACAP/AA. You can check your user manual for the exact reset steps. If your ice maker has stopped making ice, is low on ice production, or if the ice tray does not fill with water, it may be the time to reset it. In the Power Freeze mode both the compressor and the freezer fan run for 10 hours continuously. Main valve on the back of the fridge, secondary(for the ice maker) in the left door. All rights reserved. Ice can clump if the ice maker not used very often or you have the temperature of Samsung refrigerator get low. Ask Your Own Appliance Question Make sure to check the level of the main unit and not the doors (which can be adjusted separately). If the ice maker is faulty, replace it with new. If you push both bottom and you are only getting water out and not rise then there is a short in the panel and it is not changing over so that ice … If your freezer is producing 50 to 90 cubes per day try the following: If you want your freezer to produce more than 120 ice cubes in a day try the following: Please note: If you have just installed your refrigerator it will take 6 to 12 hours for the refrigerator to produce ice. Empty the ice tray and let the unit run for 24 hours. Continue to make adjustments until the refrigerator is level. Instead, it's most likely a mechanical or electrical problem. 00. There are a few factors that can cause an ice maker to not work. Copyright© 1995-2020 Samsung. Certain ice dispensers built into the freezer compartment of your refrigerator offer the option of crushed or cubed ice. For instructions see your user manual. Here is a Samsung page that may assist you with your ice maker issues. You can check this by running your hand around the edge of the door to see if you can feel any cold air escaping or by placing a sheet of paper into the door, then try to pull it out. If there is no water going to the icemaker in your refrigerator, there are a few things to check. If so, take a look at the link below. If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. If you can pull the sheet out without any resistance the door are not closing properly  If you find that the door seal isn't functioning correctly it will need to be repaired or replaced. http://bit.ly/33ipYnO. Make sure the icemaker is plugged in and turned on. So, if your RF266AEWP/XAA refrigerator ice maker is not working, ice maker not … Press and hold the TEST/FILL button until the ice maker starts to turn/cycle.. Only 3 left in stock - order soon. 00. A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and dispenser, which will result in small ice cubes, low ice production or decreased water flow. Using a spirit level, make sure the refrigerator is level left to right and front to back. If your fridge uses a water tank to supply water to the ice maker instead of a mains supply, make sure that it is clean and is full of water. The suit claims that Samsung knew of the ice maker issues – because the company itself sent out a technical service bulletin – but neglected its responsibility to fix the problem. All new Samsung energy efficient washing machines and dryers. The power cord for the icemaker is plugged into the left or back wall of the freezer. There are also four caster wheels used for moving the refrigerator. Slide the ice maker out. Samsung fridge-freezers produce about 120 ice cubes per day, which is in line with most manufacturer specifications. Samsung DA97-12317A Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part. Inspect the ice button. The ice maker can't dispense ice while the door are open. Set the freezer temperature display to a lower setting. If not, I recommend returning the filter is purchasing a Samsung brand filter. $100.00 $ 100. This will raise that side of the refrigerator. The water filter on your fridge / freezer makes sure that your water supply is clean and free from contaminants. Supplying Demand DA97-05422A Refrigerator Ice Maker 7 Cube Fits AP4318629, PS4173396. 4.9 out of 5 stars 46. Refrigerator does not make ice No ice Tech Support Specialist: TechExpertTZ , Computer Scientist replied 2 months ago This is the advise from Samsung - that you have to IF Automatic Ice Maker does not work • Allow your refrigerator to operate and cool down for 24 hours (1 full day) before the ice maker starts producing ice. 4.5 out of … This website is best viewed using Internet Explorer 11 or higher, the latest version of Chrome or Firefox browsers. Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Purchased replacement ice maker from you and still having same problem. Keep your both hands on the Ice Bucket and lift the Ice Bucket slightly and pull it out towards you. The ice maker could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty. An ice maker typically makes 1 tray of ice every 90 minutes. As a reminder, the icon will turn purple when it's almost time to change the filter. You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice-maker is making ice from clean water. Samsung refrigerator french door ice maker reset. Turn the switch off; then unplug the refrigerator and leave it unplugged for 5 minutes. If the refrigerator has a water dispenser, check for a problem with the filter by doing the following: There are two legs on the underside of your fridge/freezer for levelling and holding the appliance in place. August 28th, 2013. Report This by Martha McLean. To locate the water filter on your fridge / freezer, refer to the user manual. If a refrigerator ice maker is not making ice, inspect the water supply. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. 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